Translation and Localization Provider ENLASO (enlaso.com) Celebrates 10th Year of ISO 9001:2000 Certification
Boulder, CO – July 17, 2007 – ENLASO (enlaso.com), a leading provider of enterprise language solutions, announced today that it has achieved ISO 9001:2000 certification for the 10th consecutive year. ISO certification affirms that the company’s translation and localization processes attain internationally recognized standards for quality and customer service.
After an extensive audit of ENLASO’s Boulder, CO operations, international certification body BSI has yet again recommended ENLASO for ISO 9001:2000 recertification. Maintaining this certification for the past 10 years effectively illustrates ENLASO’s continuing commitment to customer service.
“Our ongoing ISO 9001 certification reflects our dedication to quality system processes that provide our customers with consistent, high quality localization services,” said Yves Lang, ENLASO’s Chief Sales Officer.
From start to finish, each ENLASO project is executed using processes that follow a strict quality control protocol. Because many of ENLASO’s clients represent highly regulated industries, including medical, pharmaceutical, energy and transportation, the ISO 9001 certified language processes of ENLASO ensure that these companies fulfill regulatory requirements.
“As a professional services company, our customer deliverables require contributions from various disciplines,” stated John Watkins, President and COO of ENLASO. “Optimizing the quality of the contributions of each discipline requires the simultaneous collaboration of all of our professionals within each of those disciplines. Our quality management system establishes processes that make that possible.”
These processes can include anything from ENLASO’s rigorous linguist selection to the company’s employee training, client-focused account and project management and customer service practices.
“Every employee at ENLASO actively participates in our quality management system through cross-functional quality teams,” said Watkins. “These teams have the responsibility for ensuring continuous process improvement so that we may meet or exceed the evolving needs of our customers. ISO certification provides us with an effective framework to ensure that our quality management system is achieving that objective.”
ISO (International Organization for Standardization) is a worldwide federation of national standards bodies, with its 9001 certification being the most established quality framework. More information on ISO and the BSI Group may be found at www.bsi-global.com.